Call Us 24/7
+ 602.730.7252
How Can We Help?
Your complete guide to shipping, policies, and ordering with Maxxim Sports.
Shipping & Delivery
Most standard non-decorated items will be ready to ship within 2 days of receiving the order. Decorated items are generally ready in 10-14 days.
To keep our prices and shipping rates as low as possible, we often ship directly from our suppliers, ensuring the fastest delivery to your door. Shipping costs stated for your order are an estimate; final charges will be billed at the actual carrier rate.
Shipping Restrictions
- We do not ship to PO Boxes, military bases, or foreign countries.
- Expedited shipping (Next Day/2nd Day) requires orders to be placed by 9:00 AM in your time zone.
- Expedited rates are billed as carrier charges plus a $3.00 handling fee.
Returns & Replacements
We accept returns within 30 days of purchase or delivery date. All returns must have the sales receipt or packing slip, and must be unworn, unlaundered, and unaltered with tags attached.
- Email Sales@maxximsports.com to get a Return Authorization (RA) number.
- All returns must have an RA number to be processed.
- Claims for damaged, missing, or incorrect items must be made within 72 hours of receipt.
Special Custom Orders
While we are happy to order special sizes or custom-make items for you, in most cases we cannot accept returns of those items as they are made specifically for you. We determine this on a case-by-case basis. Always inspect your order prior to decorating.
Privacy & Security
On occasion we may send you an email reminding you of a sale or reaching out to you. What we won’t do is ever sell your information, loan, give, or barter it. You are our customer and we highly value that relationship.
Payment & Pricing
If paying by personal check, money order, or cashier's check, mail an order form with your payment.
Note: Personal checks ship after clearing (5-7 days). Cashier's checks/money orders ship within 2 business days.
Coming Soon
Accounts & Orders
We are currently upgrading our system. The ability to view orders, update account information, and place direct online orders is coming soon!
Still Need Help?
Our customer service team is ready to assist you.